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Thank you for shopping at Bella Boutique. We are committed to providing quality products to our customers. If you are not entirely satisfied with your purchase, we're here to help.
Our returns policy allows you to return items within 14 days from the receipt of order. To be eligible for a return, your item must be unworn, unwashed, with tags, and in the original condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. To initiate a return, please contact us via email at info@mybellaboutique.net to obtain a return authorization number. Provide your order number, the item(s) you wish to return, and the reason for the return. Our team will guide you through the next steps. Returns that are shipped without authorization numbers may not be accepted. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
*** NO RETURNS ON ANY ACCESSORIES OR COSMETICS UNLESS IT IS DUE TO AN ERROR ON OUR PART OR A DEFECTIVE ITEM.
Once we receive your return, we will inspect it and verify that it meets the Return Policy. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund within 3 business days. Refunds will be issued in the original method of payment.
At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item separately.
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